Samsung Galaxy S3, how to fix the problem of sudden death

Samsung Galaxy S3, how to fix the problem of sudden death

The problem for disable screen overlay on Samsung it is nothing compared to sudden death affects terminals Samsung Galaxy S3, model GT-I9300  already a specific series of the memory chip ExynosIf you want to know if you are one of those affected by this very serious hardware problem and its solution, be sure to read this article where we try to clarify all your doubts.

The first thing we should know to be totally calm, is that if you updated to the latest version available, Android 4.1.2, you should not be afraid that your terminal will turn off and not turn on again, since according to Samsung, with this update the problems of sudden death in which until now it is the flagship of the Korean company.

For users who have not yet upgraded to Jelly Bean and continue in Ice Cream Sandwich o Android 4.0, below we explain how to know if you are one of those affected and consequently you are at risk of suffering the unfortunate failure of the aforementioned sudden death of the Samsung Galaxy S3.

How to identify if the chip is one of those affected by the problem

The first thing we must do to know if our chip is one of those affected by the problem of the sudden death, it will download the Samsung USB Drivers and from the application store of Android, (play store), the free eMMC Brickbug app.

Samsung Galaxy S3, how to fix the problem of sudden death

Once downloaded and installed, we will execute it and, as in the following screenshot, it will indicate in a clear and simple way, if we are in possession of a terminal with chip affected.

Samsung Galaxy S3, how to fix the problem of sudden death

As we can see in the screenshot above, the chip in question would be one of those affected by the problem.

Solution to the sudden death of the Samsung Galaxy S3

The solution is very simple, update as soon as possible to the latest available version of the firmware, either via OTA or Traves de Choose.

There are also other alternative solutions, although these would already be for more expert users, since it would involve flashing a Modified kernel via Odin. With this last solution, in addition to solving the problem we will also root the terminal and install a custom recovery from which we can flash cooked roms.

My advice to most users is that you do it through OTA or failing that by Choose, since the flashing process, although quite simple, runs the risk that by doing something wrong you will load the terminal and you will be left without the coverage of the official guarantee.

Download – eMMC Brickbug


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  1.   David Alonso said

    4.1.2 and it tells me what a dangerous chip ... is this application reliable?

    1.    Francisco Ruiz said

      Quiet that it detects that the chip is dangerous but if you have updated to Android 4.1.2 you have nothing to fear.
      On 08/02/2013 16:57, «Disqus» wrote:

      1.    David Alonso said

        Thank you!!!

      2.    Mauricio said

        Thank you very much for reassuring me, I had put it in the new version but I kept saying danger, but with what you told me I feel relieved thank you friend

      3.    amateur said

        Absolutely false, I have 4.1.2 and I have been suffering crashes continuously for a week, first sporadic and now every hour.

        1.    Jose Sola said

          The same thing is happening to me every hour, it gets hung up, I don't know what to do to it

          1.    Victor Alberto Santana Delgadi said

            like me !! Does anyone know how to fix it?

      4.    hiram said

        Good morning a question I had my galaxy s3 in telcel plan and I changed it from company to movistar it told me to update it and every time I said that if it told me that it had an error and I did not update it and now suddenly it no longer turns on How can I make it start again? Thanks

        1.    agostina said

          Hello, did you know that it was in the end the same thing happened to me ...

      5.    Sergio said

        Hello, my problem is that my Samsung does not turn on anymore, what can I do to make it turn on first and then perform the steps you recommend, thank you.

    2.    Mauricio said

      The same thing happened to me, I put the latest version, I checked it and it still says chip with danger

      1.    Francisco Ruiz said

        No matter how much they update the terminal, it will continue to be considered in danger since the emmc is the same.
        The update is a patch to try to avoid sudden death, which in order not to lie to anyone does not achieve 100 x 100.
        On 12/04/2013 00:29, «Disqus» wrote:

  2.   Android said

    could you put the link to the modified kernel? Thank you

    1.    Francisco Ruiz said

      I will have to do a tutorial explaining the process.
      Be attentive that as soon as I have it prepared I upload it.
      On 08/02/2013 17:08, «Disqus» wrote:

  3.   Pablo said

    I already died ... now it's impossible right?

    1.    Francisco Ruiz said

      Take it to the SAT which is covered by warranty.
      On 09/02/2013 17:34, «Disqus» wrote:

      1.    Julvic Salcedo said

        Hello good afternoon, I have a little problem with my S3, the led light was on blue and the screen never turned on, I removed the battery to see if the cell was hanging and then I went to turn it on and it did not turn on or anything. . What could that be and sorry if you can reply to my email?

      2.    Sergio said

        Friend I have a samsung i8190l with sudden death I can not do anything because it does not turn on, if please can you give me some advice, thank you.

  4.   Jaime Rendon said

    and if trying to update it dies ??? or is there not that problem ??

    1.    Francisco Ruiz said

      Whenever it is legal, the guarantee has to cover it.
      On 10/02/2013 17:05, «Disqus» wrote:

  5.   fºjaviergm said

    Good morning, I would like to tell you one thing that happens to me now that I have updated my S3, and that is that even though everything has been updated to the last, and with battery (65% and sometimes a little less), I HAVE ALREADY TURNED OFF THREE OCCASIONS! ! AND ALL WITHOUT COMING TO COUNT…. Nothing like this had ever happened to me. My question: can someone help me please?

    1.    Francisco Ruiz said

      I will try to find information about your problem if we find a solution
      On 20/02/2013 09:56, «Disqus» wrote:

      1.    Jonathan said

        It happens exactly the same; I have had Jelly Bean 4.1.2 for a month and a week ago my mobile started to hang up to three times a day ………… Can someone help me please?

        1.    Charo said

          Well, I do not know if it will be something new from Jelly Bean 4.1.2, a few days ago I updated and now my mobile hangs repeatedly and / or restarts itself.

          Help please, we are devastated: - (((

          1.    Raúl Alberto Gamboa Flores said

            The exact same thing happens to me with my S3 (4.1.2 Jelly Bean). It hangs constantly during the day, sometimes it reboots itself, other times it shuts down. Does anyone already have a solution?
            Thank you!

            1.    fºjaviergm said

              With the previous version, everything was going great… the battery lasted a long time…! It didn't turn off when it felt like it !!…. with this update problems and more problems ... and no solution! Now the battery when I leave it on charge overnight… in the morning…. !SURPRISE! It's only 35%.
              The thing is very screwed up !!
              !! WE WANT A SOLUTION YAAAA !!

            2.    diegodevs said

              me too, every time it hangs more often, I don't know what to do
              samsung galaxy s3 gtI9300 4.1.2.

      2.    Javier Lalin said

        The same thing happens to me too since I updated the s3 to jelly bean 4.1.2 ... reboots, it shuts down, freezes ... with 4.1.1 it was perfect !! and I think the same thing happens to a lot of people

      3.    ricardo said

        Good night I have an American galaxi 4 and I design that I have to download a flax where I can take it

  6.   edward said

    Hello, sorry, I have the beta of 4.1.2, which is the i9300xxelk4, even if it marks me that I am in danger.

    1.    Francisco Ruiz said

      If you are in Jelly Bean you are already out of danger, the application only detects the model and serial number of the chip. that's why it gives you the alert.

      2013/2/25

  7.   edward said

    Thank you for your answers, the truth is that I was glad to see the forum that you are checking and constantly updating it, congratulations and thank you

  8.   Cristian Munoz said

    Hello, I have a problem with my SGS3, the equipment is freezing and I have to do a restart by pressing the power button for a long time.

    If anyone knows how I can find out what is happening or how to solve this problem, I would appreciate it.

    thank you very much.

    1.    Francisco Ruiz said

      The best thing would be to take it to the SAT

      2013/2/27

    2.    Javier Lalin said

      The same thing happens to me ... a month ago I updated my S3 to version 4.1.2, and from a week to now it freezes and sometimes restarts itself ... and from what I read in different forums it happens to many users ... What would be appreciated is that Samsung for explanations and solutions !!!!

  9.   marelyn said

    Hello, notice that I have 4.1.2 but in the version of Note 2 I imagine that I will have to put the original version.?

  10.   Lip said

    He won't let me open the market

    1.    mario said

      I installed it on 4.1.2 and now I can't open the play store

      1.    Francisco Ruiz said

        Enter Recovery and do a wipe cache, or if not enter menu / settings / applications and delete data and cache from the Play Store or Market.

        2013/3/7

  11.   facade1311 said

    I updated my samsung to android 4.1.1 jelly bean ... I continue with that or I continue to update it to 4.1.2 ... I don't know what asr because of the new theme that there with that version

  12.   edwin1209 said

    friend I updated via odin to 4.2.1 but it has many failures including the messages app no ​​longer opens and every time I open an application I get tts it stopped my question I can go back to 4.1.2 and how thank you

  13.   cease said

    Hi i bought a s3 and it comes with jelly bean4.1.1 and brand dangerous chip tngo q upgrade to 4.1.2

    1.    Francisco Ruiz said

      Of course you have to update friend.

      2013/3/7

      1.    adil said

        hello, did you read my text?

  14.   cease said

    Hello what is the update for Mexico of jelly bean since I have seen several XELLA XELLB XELLC which is the most reliable and is 100% sure that when I update it my sgs3 will not have sudden death

  15.   mario said

    I have the update 4.1.2 I am still in danger ?????

    1.    Francisco Ruiz said

      Theoretically not so you can be completely calm friend

      2013/3/7

      1.    mario said

        Thank you very much, I am calmer, just one more doubt about xxella, I do not have that version but I update one hour and I have it in 4.1.2 even so I have to flash it or I stay so I do not miss it I have it as well as the company gave it to me of phones

        1.    Francisco Ruiz said

          Rest assured that you no longer have to do anything else

          2013/3/7

          1.    mario said

            Thank you so much

          2.    mario said

            Sorry to bother you again, but now the play store no longer opens. I would appreciate your help

  16.   Ariadna Ramirez Rizo said

    I bought 4 months ago the mobile samsung galaxy s3 model GT-I9300 and it started to hang a few days ago but today it has died. I have the guarantee but not the purchase invoice and I would like to know if I can take it to the SAT without an invoice. Thank you.

    1.    Francisco Ruiz said

      Try it, although you'd better ask for a copy of the invoice at the store where you bought it.
      By the way, what version of Android were you on?
      Lucky friend

      On March 8, 2013 20:17 PM, Disqus wrote:

  17.   Jamie Plaza said

    Thanks. The bad thing is that I am in 4.2.1 updated and the phone keeps hanging from time to time and I have to restart ...

    1.    Francisco Ruiz said

      Enter recovery mode and do a wipe cache, with that you should solve the problem.

      2013/3/11

      1.    Jamie Plaza said

        ok, I'm going to look to see how it's done. Thank you very much for your help.

      2.    Jose alone said

        Francisco how do I put it in recovery mode because it hangs on me every half hour

  18.   vinsbelmar said

    It is totally false that there is a solution to sudden death. There are 'patches' but the only thing you get is to extend the life of the chip (with the danger of passing the warranty time). My S3 had the danger of sudden death (by its date of manufacture) and as much as I tried to avoid it, it died with 4.1.2, with a flashed ROM cooked among other things to avoid sudden death.

    The logic gives me the reason, because it is a defect of the HARDWARE of some S3 (a defective edition), not a defect of the SOFTWARE, no matter how much they update the S3 they will obviously never correct the HARDWARE defect (although they delay sudden death). The passage through the SAT is inevitable.

    A greeting.

    1.    yeah said

      Better inform yourself before speaking ... Today people no longer dedicate themselves to talking and giving their opinion only about football and medicine, no, they still get to comment on programming, software, hardware without having a clue.

      Do not take it too badly, but the problem is, in the background, software, firmware to be more exact, the problem is the firmware of the internal memory, I either change that firmware (which is dangerous) or it is patched through the kernel, recovery and bootloader.
      If your mobile prevents you from doing the 1 + 1 = 2 operation, you program it to avoid it, it doesn't.

  19.   LEO1973 said

    Hi, I'm writing from Uruguay, he passed this on to me, I was charging my cell phone and
    I said unlock it to use it and it stopped and turned off, I took the
    battery and nothing and I said goodbye galaxy s 3, finally I left it
    loading all night and whatever it is, the next day I started wanting
    turn it on and nothing, when I unplugged it bualaaa it turned on by itself
    take the opportunity to take it to the clear updated, NOW THE TWO DOUBT:
    HOW
    DO YOU KNOW IF YOU HAVE 4.1.2 Jelly Bean? AND THE OTHER DOUBT is if you already have the
    update and pass the eMMC again the YES. CHIP WITH DANGER FOLLOWS
    COMING OUT

  20.   Jose Martin said

    Friend says to me No, secure chip that means I have a white American cell phone verizon 16 gb and android 4.1.1 and says No, secure chip

    1.    Francisco Ruiz said

      It means that you are safe.
      On 16/03/2013 22:31, «Disqus» wrote:

  21.   mervy alexander said

    friend francisco as I passed on my phone is already dead and now what do I do if it does not turn on? I took him to a workshop and with a program that reads the phone in donload mode and says that it is an integrated system that overheats and turns off the phone. This is the same sudden death? It is no longer guaranteed and was on version 4.1.1

    1.    Francisco Ruiz said

      The only thing I see you can do is ask the SAT for a quote or try to claim Samsung

      2013/3/20

    2.    Juanca said

      I have an s3, nothing happened yet but I am afraid I will check it with the application and it says if a chip is in danger, what can I do?

  22.   Carlos Ruben Pagan Rodriguez said

    Brother if I have the official update bone jelly bean xxella I have possible sudden death suffering.

    1.    Francisco Ruiz said

      Given the latest comments from users, unfortunately it seems that none of the affected terminals are spared the problem since it seems that sudden deaths are still being suffered.

      2013/3/21

  23.   Mauritius supertec said

    I regret to inform that pro more updated than this the S3 to 4.1.2 sudden death does not matter, it is a manufacturing fault on May June. You have to claim Samsung and make the plate change

  24.   Carlos Ruben Pagan Rodriguez said

    Where can I call for warranty etc?

  25.   alex said

    They just brought me a samsung galaxi s3 from the moment I turn it on it does not last more than 2 minutes and it turns off. this is normal in a last generation phone

    1.    Francisco Ruiz said

      Look with the checker if you have the terminal with risk of sudden death, and if you can, claim your dealer.

      2013/4/4

  26.   Kevin said

    Hello, I have 5 weeks with the s3 and it died suddenly, how do I do, I have to change the micro chip and replace it with another

    1.    Francisco Ruiz said

      It is a problem of the internal memory or emmc, you will have to take it to the SAT. On 05/04/2013 00:38 AM, «Disqus» wrote:

  27.   samsung dial said

    The information is totally false ... there is no solution for sudden death .. what the Odin program does is lengthen the life cycle of the terminal even if it is updated to jelly bean obviously the device can die at any time
    regards

  28.   Rodrigo Mejia said

    I am thinking of buying this phone, this problem of sudden death will be in new terminals ??? Like what would they give me if I go to buy it today? thank you = D

    1.    Francisco Ruiz said

      The best thing is that they let you try and install the Emmc
      checker from the play Store and check it personally
      On 07/04/2013 02:31, «Disqus» wrote:

      1.    Rodrigo Mejia said

        ok and when downloading the Emmc checker, how will I know if the terminal is in very good condition? , thanks for answering =)

        1.    Francisco Ruiz said

          Apple checks the emmc memory and verifies if it is from the affected series. On 07/04/2013 02:55, «Disqus» wrote:

          1.    jorge sandoval said

            SORRY WHAT IS THE SERIES THAT AFFECTS THESE CELL PHONES? TMB I'M THINKING OF BUYING ONE

  29.   ijmd said

    regards!! the s3 9305 16gb international version suffers from the same evil ??

  30.   Sylvia said

    Hi, I have the problem with my Galaxy s3 that you mention stays frozen and I have to restart it or it restarts itself…. I have my phone number since last summer and so far it had not happened! I have installed the program you mention and indeed it seems that the chip is wrong ... my question is ... a couple of months ago the screen broke and I took it to fix it, the chip you mention is part of the hardware of the screen or even though they changed me the screen that chip is part of the few pieces that are not changed ?? I say it by going and claiming the place where it was repaired, or where can I go?

  31.   DANIEL MARQUEZ said

    GOOD AFTERNOON, I HAVE AN SGS3 IT WAS WORKING PERFECTLY AND SUDDENLY IT SHUT OFF AND I DON'T LOSE ANY MORE. I HAD VERSION 4.1.1 I NEVER COULD UPDATE IT. IT WILL HAVE SOME SOLUTION OR IT IS SIMPLY AND IT IS DAMAGED. NO WARRANTY.

    1.    Francisco Ruiz said

      If you have access to the download mode you can try it with Odín, otherwise you will have to take it to the technical service.

      On April 11, 2013 19:45 pm, Disqus wrote:

      1.    Emmanuel Couste said

        I have android version 4.1.2
        The base says something about I9300 EMC
        and the compilation is also at risk?
        Download the application and it says chip in danger

  32.   Ernesto said

    Excuse me, my galaxy does not download the Internet app appears incorrectly.

  33.   par said

    Hello, I want to comment one thing
    Eye and read well
    On 10-04-2013 I bought the Samsung Galaxy S3 at phone house and guess what happened to the phone on 12-04-2013 SUDDEN DEATH. If you have to believe what I say I will put a photo with the phone bill.
    Now I will explain what happened:

    1-I turned on the phone for the first time and on the right side an icon appears and says pending updates
    2- From time to time during the whole day I lost the signal from my moviestar card, I was waiting and it took a lot to change the web page from horizontal to vertical more than 4 seconds being new and not having anything installed at all.
    The most important thing comes now - install a program called LOUNCHER 3D trial version. for half a day all good, I go back to playing with the settings of the Louncher and it appears above all very thin and fine a firmware error message seemed something like that. Anyway. Greetings to all and tomorrow I will go with the phone to change it or better than
    give me back the money.

  34.   ratcep said

    mine is also shocked. I have the 1.4.4 I have to update it or so I leave it

  35.   Camilo Castro said

    good evening; my name is camilo castro, i got a samsung galaxy s 3, it turned off and does not want to turn on, only the battery appears on the screen but it does not charge, i would like help from samsung to see if my cell is fixed and proceed to start the process before the super mi cel is 3114428671 or 7451222 ext 151

  36.   Oscar arriaga said

    Good afternoon, I was finding out the prices of the Galaxy because I want to buy one but after reading what happens to other users with Sudden Death I am afraid to buy it and lose my money at 6 months, I plan to order it for Amazon in September since I will travel to the USA on that date! Do you think it is safe to buy it or will it present the fault? Thanks

    1.    Francisco Ruiz said

      Well, those that are being sold now, for example those that sell those of Movistar through their financing, are free from the ruling of the emmc.

      On April 26, 2013 00:50 pm, Disqus wrote:

  37.   Marcelo said

    Hello, do you know that I have my galaxy s III updated to version 4,1,2 and in the application (MMc brigbuk) I get a chip in danger? and the other thing that sticks to me turns off ???? regards

  38.   Jose Jose said

    Hello, I bought the mobile in November, I have android 4.1.2 and it is already starting to give me problems with a locked screen ...

  39.   arka said

    buying a $ 5000 cell phone so that it does not work for at least 10 years is anyone is a scam
    stop inventing Chinese, better do things that work if you are going to
    charge so expensive

  40.   alonso lopez said

    My galaxy s3 is perfect, but the truth is, I would prefer to have an iPhone 4s or 5, a better machine and top quality materials, and it will last until you get bored, I say it because I had the 4s

  41.   carlamp said

    Today people just died my s3 yesterday I put the little program told me that my chip was in danger and today it died… .. it stays on the samsung screen again and again 🙁 I already did the update by odin and nothing occurs to anyone something ??? Thank you

  42.   oscar jara said

    Good night, once with death, can the technical service fix it? what is a g-tap or something like that ???

  43.   nessy said

    My S3 worked perfectly for me until February when I installed the Kies update and the screen remains off but it continues to vibrate or sound when I get a warning from an application and even the LED light with the warning keeps flashing. Then after a while suddenly it does turn on .. I have downloaded that program and it says «Yes. Chip with danger »
    My question is, if I take it to the SAT, will they change my mobile for another? Do you change that chip for another that is not dangerous? or what do they do? and how long does it take? my company is movistar, can you get another while ??

    1.    Francisco Ruiz said

      Until the terminal fails you cannot take it to the SAT, and when you do, they will repair it, they will never change it for another.

      On May 7, 2013 16:46 pm, Disqus wrote:

  44.   true said

    ahh I forgot I have the s3 G TI 9300

  45.   true said

    Hello, the first question was not sent… .. I have problems with my play store since yesterday it is that when I try to open the application it closes at once, after a while I get 2 windows and the screen one saying that the googleplay store stopped and the other saying that the com.google.apps stopped that I accept, report or cancel but sometimes it freezes my cell phone, what can I do? I'm going crazy Samsung S3 GT-I9300 is the one I have

  46.   liz said

    My problem must be very common, a few drops of water fell on the screen, but the enter button also got wet. The phone turns on and perfectly loads all the applications, but the screen is totally blocked, it seems a bit exaggerated because it was minimal that the water fell.

    is there something I can do ??? thanks for your time and support

  47.   Lucia Villamarin said

    Hello, my Samsung S3 died a couple of days ago, I do not know why but it appeared to update software and when I accepted, nothing happened, then I wanted to uninstall an application that was not working and suddenly it turned off and now it turns on until the sign of Samsung and it stays there, what can I do?

    1.    pepper said

      The same thing happens to me, and I don't know what to do, please does anyone know what can be done in this case?

    2.    Elith Cruz said

      Your problem is a brick (brick = brick), look for information in this way, if it is a soft brick you can correct it yourself with ODIN, if it is a hard brick you will need a specialized tool, if you live in Mexico City, contact the facebook user « jtag mexico »

  48.   mªAngeles said

    It just happened to me: I have a Galaxi S III 4.1.2, with Jelly bean and it has been blocked all black and the reversing lights (back) and options turned on and it does nothing and it is with 97% battery. I have bought about 24 days ago.
    –MªAngeles

    1.    Francisco Ruiz said

      Take it to the technical service and have it repaired since I suppose it is under warranty.
      Greetings.
      On 13/05/2013 00:44, «Disqus» wrote:

      1.    genesis said

        I have a problem I have a Chinese s3 but it turns on but the screen is blank but the calls arrive and everything could be Mr. Francisco Ruiz

  49.   jose040698 said

    FRIEND FRANCISCO GOOD MORNING, MY SG APPLICATION SAYS No. Safe Chip., Version 1.4.4. The question is does my samgsun have any sudden death problem, thanks in advance

  50.   jomareto said

    For me, the Samsung Galaxy S3 turned off and did not turn on again, I took it to the movistar store where they were in charge of sending it to the Samsung SMS center, they returned it 30 days later and indicated: Terminal irreparable due to humidity in the charging connector Not being satisfied, I took it to three different technicians, they all agreed on the same thing, the terminal had a burned processor due to internal overheating, I sent a claim to Samsung and they answered me the same, the guarantee does not cover water damage, I put a claim in the consumer's office and almost three months later Sansung answered insisting once more on the same thing, my surprise was capitalized when attached to the report that I have received is attached a photograph of the phone indicating where the damages are, and note that the photograph does not correspond at all with my terminal.

    I will continue claiming through other means to have what happens.

    Sorry but no more Samsung.

    Greetings to all

    1.    Francisco Ruiz said

      Really shameful whoever dares to defend this is that he has lost his mind.
      Greetings and good luck with the claim.
      On 17/05/2013 16:30, «Disqus» wrote:

  51.   Martha Lujan Lione said

    HELLO, HELP PLEASE !!!! MY SON DOESN'T KNOW WHAT TOUCHED ON MY GALAXY CELL PHONE AND, I CAN'T CALL OR READ MSS, ASKS ME FOR USER AND PASSWORD AND I DO NOT REMEMBER IT, OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo ... !!!!!!!!!!!!!!!!!!!!!!

  52.   Carl said

    Hey friend, good day, my s3 has just had this sudden death, it has been in use for a little over half a year, the problem is that since I thought I would stay with this equipment for my whole life, throw away the invoice ... there is a way to validate the guarantee ??? I have it with movistar.

  53.   Purple said

    I bought my s3 a week ago «new» But I realized that the camera's LED is not intense, when taking a picture in a dark room you don't see anything, and the sharpness is not perfect as it should be. charge when the battery is going to drop by 50% or even more than this in use of applications my phone turns off and does not turn on anymore, the battery remains at 0 and I have to put the spare (with the spare happens the same as What is being downloaded) they told me it was software, is it true?

  54.   Solokarla ♡ said

    Excuse me, I have a newly purchased galaxy s3 mini, it told me that it had a software update and it began to install, and it took about 50% but it fell and the battery came out and the cell phone turned off. Replace the battery and try to turn it on but now it does not go beyond the home screen where the brand and model is displayed. What I do?

    1.    louis pksz said

      You have to take it to guarantee where you bought it and not to say that it was silent and tell them that it was being updated by wifi and the internet went away for a while and from there it did not turn on

  55.   eduardo said

    Hello, a query Mr. Francisco I have two s3 that I turn off as I say sudden death and they do not turn me on anymore as I do to revive it I leave it to you my Emai: eduvaldez90@hotmail.com I hope your answer thank you very much

  56.   Gustavo Arauz G. said

    friend a query I have version 4.1.2 and i9300ubell1, my s3 still runs the risk of sudden death with this version? Thanks a lot

  57.   overwhelmed said

    Hello good, I have the s3 and I found out now that the app has moved, it tells me that I have a fault and danger, I have version 4.1.2, I carry it under the warranty,? I get caught many times I restored everything from the factory and it went well the first days, after I failed, today.x example has not caught me, but yesterday two or three times on.all when I use chrome ... it helps

  58.   Rafael Parra-Sandoval said

    Hello there!
    I have an S3 since October 24, 2012 .. in February 2013 I dropped it, the screen broke and I took it to the Movistar technical service .. I rescued it about a month and a half ago and two weeks ago, I noticed that every time I went to see my images in the gallery, it restarted ..

    I have downloaded the game "the sims free" which I play daily, yesterday in a level unlock (make it snow), I started to restart the game, but it was only in that part of the game, and the same thing always happened, until that later the game began to crash. I do not know if this has something to do with the underlying problem and what worries me, my phone that cannot be turned on and I do not know why that happens ..

    Last night I downloaded several applications from Chilean stores and several other useful things.

    Today in the morning when I woke up I noticed that it had been discharged and as usual, I connected it to charge, after a couple of hours, I came and tried to turn it on ... and there the drama began !!

    When I press the power button, the black screen appears with the samsung s3 logo, then it goes to the movistar screen, and it returns to the black samsung screen ... and so it can be as long as they want.
    I removed the battery, the chip and the memory ... I had it like this for 10 minutes to see if the problem would be solved, but NO!

    I connect it to the pc, but as it does not turn on properly, it only restarts, it does not recognize it ... and at this point, I do not know what to do!

    And I do not want to continue with the phone in the technical service!

    If someone knows how to solve this in a homemade and reliable way, please, I would ask them to help me to do it ... since this phone is the other part of me ...

    Thank you, I hope a prompt and satisfactory answer.

  59.   Emmanuel Couste said

    My s3 marks me as my chip is dangerous.
    I pass my base to see if anyone can help me.
    Android 4.1.2
    baseband version: I93000XEMC2
    Kernel version
    3.0.31
    Build number
    JzO54I9300XXEMD2

  60.   Carolina said

    Hello good afternoon, I have a Galaxy SIII and the problem I have is that it is hanging on me every 20 minutes, I don't know why, I have that chip in danger, is it dying ??? I have to remove the battery and place it again with my heart in my mouth so that it does not turn on again.
    Thanks in advance !!!

  61.   monty said

    I have the s3 and with androi 4.1.2 I downloaded that application and it told me no secure chip 🙂

  62.   jorge sandoval said

    Hello friends, 1 week ago my cell phone was locked so I could not turn it off and I had to remove the battery and so it turned on again, I did it about 3 times and the 3rd time all my applications, phone memory, were erased, All then I restarted the factory as several technicians had told me, then it worked very well after 2 days it turned off by itself and only the presentation appears when you turn on the cell phone which says SAMSUNG S3 MY MODEL IS SGH-T999
    AND IT'S FROM MICROCHIP I WOULD LIKE TO SEE IF YOU HAVE ANY SOLUTION I DON'T HAVE INSURANCE BECAUSE I BUY IT SEPARATELY AND I WANTED TO KNOW HOW I CAN PREVENT SUDDEN DEATH BECAUSE I AM THINKING OF BUYING ANOTHER GLAAXYS3 FROM MICROSHIP ATT, THANK YOU, I HOPE YOU WILL ANSWER!

  63.   ANGEL said

    I DON'T LIKE THE SAMSUNG BRAND, THOSE PHONES ARE GOING VERY BAD

  64.   Hector said

    Hello Francisco, I have the s3 in 4.1.2 and 15 days ago it fell into sudden death, is there any solution or it simply died ... I have it without guarantee.

  65.   Jose Perez said

    How about my phone has started with the failure, it turns off and I have to remove the battery to turn it on again, lower the eMMC and the version says v1.4.4, but when I check the device it appears as version 4.1.2 is it in risk or not? since two different versions appear ...
    Thanks in advance
    regards

  66.   amy elizabeth said

    Hello! after reading so many things on the internet about sudden death of the Galaxy S3 I understand that maybe I could have prevented it. I have had it since July 2012 and lately I cut off my calls, I took it to the phone to have it checked and they did not find any problem supposedly. Later I got used to the fact that my calls couldn't be that long because I cut them off. Another error that I noticed is that it would ask me every so often to update the software and accept it, but then it would mark FIRMWARE ERROR, and to try it with KIES, which I did not care about because I did not think it was something important.

    3 days ago I had it in the bag and without having fallen or wet or anything, it just went off. Now how do I know if my version was created on those dates and if it is defective? obviously I can't install any app because it won't turn on then, is there a page or a way to find my chip information from the computer?

    PLEASE HELP, I WANT TO GET THAT INFORMATION TO THE CENTER OF SAMSUNG, so they won't tell me that I screwed up. Thank you!

  67.   carl carlson said

    My sgs3 has already been screwed up and the only thing I find possible since I have no guarantee is to change the logic card, this would affect something with the imei or something similar ?? or will it work normal ????

  68.   capulet said

    Hello, my Samsung S3 GT-I9300 does not have the Spanish language, I took him to a technician to see if he could change the language, he told me that he could not because the system does not leave him, he gets an error and apparently they put him An update that was not his, my cell has android 4.2.2 and it does not allow it to flare it, what can I do to fix this case ????

  69.   SILVIA said

    HELLO!… .. I have had problems with my play store for a few days. When I try to open the PLAY STORE application it closes at once, after a while I get 2 windows on the screen, one saying that the googleplay store stopped and the other saying that the com.google.apps stopped.
    What should this be and what can I do? HELP!

    THANK YOU

  70.   adrian said

    I solve this problem, help ...
    I just downloaded and installed ROM 4.2.2] Slim Bean-d2 on my phone, I did the respective wipes, "Wipe data factory reset", "Wipe cache partition", "Wipe dalvik cache" and then from the sd install the new rom

    I start the installation process, it ends without drama, returns to the cwm menu and I reboot it but it did not start the phone again

    It does not give me to turn on in recovery mode, or taking out and putting the battery back in, nothing, this was already an hour after the installation. The battery is full, so that's not why.

    That I have to do?

  71.   Cibeles said

    Hello, sorry, I have a Galaxy SIII, it is the third time that the black screen with the samgsung logo suddenly turns and from there it does not move, with the blue light on, before I happened, I took it to the center of attention and it to me They restarted, telling me that I had possibly downloaded an application with a virus, but it seems very strange to me that it is the third time that happens to me and all I download is from the play store, what do I do ??? or what can I do so that it doesn't happen again ???

  72.   Ruben said

    Hello, I have a s2 with danger for 2 years, he tells me, chip in danger and everything else is going great, they are urban legends. regards

  73.   Jesica said

    Hello. I have had the s3 for 7 months and from the fifth month it started to freeze. Now it is unbearable because he does it every half hour. Download the app and it says you have the defective chip. I have 4.1.2 and it does the same and every day it gets worse .. how is it then if this did not happen before?

    1.    Francisco Ruiz said

      Try flashing some cooked rom to see if it works better for you.

  74.   goge nm said

    hello i installed on my samsung galaxy s3 odin movile pro with the official rom
    Samsung and now the odin does not stop restarting again and again and I do not know
    Turn on the mobile please help before I had the miu installed and it turns on with dowlan but my mobile usb is broken, how can I solve it with the micro sim card, thanks in advance

  75.   mario said

    My samsung galaxy s3 stopped working due to a sudden death last night, I calculate that it had 30% battery left, from then on it turned off, stopped working and neither charging nor turning on. any solution?? Thank you!

  76.   Luis said

    My samsung s3 died today and I don't know what to do since I only bought it a month ago and of course used but I was 1 and today in the morning I received the last call from a relative and for the afternoon I am no longer from BOLIVIA and I would like get an urgent solution = /

    1.    tomasXL said

      Go to a nearby technical service, such as that of
      Jose Maria
      by Pablo Suils (CIT), it worked for me !!

      http://www.asistencia-tecnica.com/
      | http://www.servicio-tecnico.es/

  77.   Luis said

    please answer my face look for me with Luis Gustavo Torres Zamorano I leave glasses

    1.    Alighieri Ramirez De Pester said

      Of course, in a moment we will look for you and send you the information to your facebook, in order that nobody pays us to help

  78.   jose said

    hello 3 days ago my samsung died was updated the latest version is also blue, I will not buy more samsung

  79.   jerry said

    Hi, I have the Chinese cell phone, and then it turns off and on and I can't get anything at it because that happens to him.

  80.   Julian said

    My samsung s3 restarted and I downloaded the "emmc" and it tells me that my chip is not dangerous .. what can I do ???

  81.   ITAMAR said

    I would like to know what to do when the cell phone has already died….
    Everyone says that we have to update to avoid it ... I think it's fine but what solution is there for those of us who just found out and our cell phone just died ...
    I can't really believe that sansung let us down like this like this… ..
    what a disappointment….

  82.   Lah Miiluh Ldz said

    I put download software and I canceled it by removing the battery now it turns on and off appears until the sansung sign then turns off and I can't use it, how can I use it again? please tell me the steps

    1.    Francisco Ruiz said

      If you can enter download mode you can download an original Samsung firmware by flashing it via Odin
      On 29/11/2013 16:02, «Disqus» wrote:

      1.    Lah Miiluh Ldz said

        where do i download it? All the things that are on the phone are deleted I want to know why the cell phone I can not use it for anything and I do not know where to download those programs

        1.    Francisco Ruiz said

          sammobile.com
          On 29/11/2013 16:11, «Disqus» wrote:

          1.    Lah Miiluh Ldz said

            I am not going to lose my things that I have on the phone?

            1.    Francisco Ruiz said

              Probably if you lose them since you will have to mark re-partition from odin to try to recover the system.
              Lucky friend!!

              2013/11/29

  83.   Lah Miiluh Ldz said

    Am I going to lose everything on the phone when I want to fix my sansung galaxy s3 mini? How do I stop or lose them?

  84.   talina said

    I have a samsung galaxy s3, when I turn it on it vibrates and the lower buttons turn on but it doesn't give me an image, calls come in and everything but it doesn't give me an image, I turn it off and turn it on and it doesn't give me an image…. in this case what can I do ???

    1.    Luis Angel said

      The same thing happens to mine and I sent it to review and they told me that it is a screen but I don't think it's because it started to fail when I updated the latest version.

  85.   Guest said

    noooo

  86.   yinaldy said

    Hello it will be that my galaxy s3 can help me, it turned off and no longer turns it on. I have taken several technicians and they tell me that they do not know what they can help me xfa.

  87.   aldrin said

    hello, how's my galaxy s3 when I was occupying it, it suddenly turned off, minutes later I got a battery from a galaxy s4 and when I tried to put it on it turned on and the cell stayed on for a long time shortly after it did the same again but at I tried to remove the battery and it turned on and throughout the day it stayed on without problems but since yesterday my galaxy s3 again when I was occupying it, it turned off and until now I have not been able to turn it on, what can I do, will it be the battery or sudden death ???

  88.   Christopher Galo said

    Well, I also have the problem, I already installed the latest update and I have the Jelly Bean 4.3 version, but lately the screen is frozen and it works again minutes later and it is becoming more frequent every time ... although I did not have this problem before update it

  89.   Camen said

    a question, but the phone does not turn on how can I do it ... I'm a potato with this

  90.   elias said

    Hello good, look I have a very serious problem that I have a galaxy s3 I have not updated it to the latest version I have left it as it was and the problem that I have is that now it restarts only when it is put in the samsung logo it restarts again and the problem is It won't let me get into download mode or anything like that it tries to do and as you see the recovery screen it restarts and it won't let me do any option. Please help me I am very desperate I would appreciate it

  91.   Luis Angel said

    Well, I have a galaxi s3 and today it was working well and suddenly the screen went black and I can't do anything I think he suffered the sudden death that aria in that case and I don't fear six months with him and I bought it in the United States and I'm from Venezuela I need help please.

    1.    earl said

      Well it will serve you if it is about 6 months old and is blue and is the big s3 possibly it is the death you say, but if you know a good technician he knows about components in cell phones possibly replace the bad part with the good one, you disassemble the cell and Leave the machine alone and look closely at where the load level goes up there are two square black components, one of the two is the bad one, if you see the load level upside down, the one that is direct

  92.   ninth said

    Hello, I have the problem with my SIII that after the last update the phone is super slow, yes I am on the main screen and I press any task, wait a long time to open it either an application downloaded from the play store or one from the system, or simply to make a call or send a message. Thank you, I await your prompt reply.

    1.    Luis Angel said

      I already installed the emmc and I can't if my phone is in danger because I can't see the screen

  93.   José said

    hello guys a few days ago my phone samsung s3 mini goldenub model started with the reboots and the battery comes out discharged and with the program it tells me in the brick bug no, safe chip and every time it restarts with any program etc.
    I hope someone helps me
    greetings from san fernando secta region chile

  94.   grays said

    Hello, I have a Samsung Galaxy SIII Mini 8 months ago, it worked perfectly until its battery lasted less and less, I bought a new battery and it continued with the same problem, I formatted the cell phone back to the factory state and it remains the same, it lasts on about ten minutes and crashes with the black screen and the logo that says samsung Galaxy SIII Mini. If the phone is plugged into the charger it works perfect ... Can someone help me?

  95.   Antonio avendaño said

    I have a galaxy s3 mini GT-l8190L and when I installed the virginityv11 I made a mistake when I put the termination "N" instead of "L" and when I bounced it did not turn on completely, it only reached the samsung logo and it turns off and stays that way, it turns on and it turns off only until I take out the battery. A curious fact is that it does not enter the recovery mode but it does enter the download mode, urgent help, please.

  96.   leurismar said

    Hello, I have a problem with my Samsung SIII color blue. The big one had just downloaded x plat Story the Messenger pin and I know I downloaded it, I put it to load at a time. L. I went to turn on and it does not turn on, it only remains in the logo d samsung turns on and off tngo q remove the battery pa.q let d turn off and turn on it will be that it is sudden death or needs action from the soler help me xfa thanks

  97.   ricardo said

    Good morning I have a galaxi 4 and I design that they have to download a flax as or where they can do it to me, it is American, my cell from the Verizon company

  98.   Luis Carlos said

    Hello friends. I would like to know what is the affected chip series. Manufacturing date and other data if anyone knows

  99.   Henry said

    Estimated. This is not a solution, it is a prevention for those who have not yet died of the phone. If you have already died (it cannot be turned on by any means, it seems that you cannot do anything. Therefore, it should not be called how to solve the problem of sudden death but how to avoid it.
    Attentively

  100.   Emanuel said

    Hello, I bought the S3 as soon as it came out in 2012 and it gave me sudden death on Saturday, June 7, 2014. I had 4 months to go before I had it for 2 years. Does that have repair and will it be very expensive?

  101.   yannett said

    hello hello .my cell is a big S3. on saturday july 12 the service light began to blink and it went off, turned it on and only the samsung logo and the movi logo appear and so on repeatedly. my question is …. This is sudden death and has repair. Tell me what can I do and if Samsung is still reliable.

  102.   jose said

    Hello, sorry I have a galaxy siii gt9300 and the problem when I place the chip and put another chip and more less than a day the chip that puce to the galaxy appears blocked ... please. I want support in kind of problem

  103.   kenneth said

    Hello, I have a fake s3 and it works fine, except when I put the microphone on it without standing up, it stops and it restarts, this has a remedy, even though I know that it is not an original, it uses androy 4.1.1 system and it says when I look for an update, your phone is already updated thanks

  104.   CROWNED said

    ON MY SAMSUNG GALAXY mini2 DOES IT PUT BRICK BUG? NO. SECURE CHIP. THIS IS GOOD OR BAD THANKS

  105.   Andrew said

    I have a s3 mini and since yesterday it does not load, I have android 4.1.2, before I had a Samsung GT-S 5510 and the same thing happened to me, it did not load and I ended up changing it; I can not do anything else? already died?

  106.   alfredo said

    Friends my sansun s3 when I pass by site k has no coverage it stays like this and I can neither call nor receive calls I have to restart it to be able to receive or call everything else works if someone knows how to fix it please help me. Thanks

  107.   Rocio Silva said

    Like my S3 turned off and now when I turn it on because it does turn on, the screen does not turn on it stays black.
    I have it locked with a pattern and when I wanted to back up the information, I couldn't because it asked me to unlock it, which is impossible because the screen is totally black… someone to guide me on what to do?

  108.   Raúl Cano Diaz said

    Hello my mobile with a month of life the screen was black and I took it to repair and what is my surprise that the repair costs me 150 euros which I refuse to pay since the invoice says that they changed defective parts and in my opinion That if I would have to enter into guarantee and according to them, what can I do because I have already made 5 claims and they have all been rejected

  109.   johana said

    I turn on the phone and the screen goes blank. I have no guarantee. What I can do?

  110.   johana said

    I turn on the phone and the screen goes blank. I have no guarantee. What I can do????

  111.   miriam said

    My s3 was locked and with the blue led on when I wanted to unlock it, I did not let myself so I removed the battery and I wanted to turn it on again and I only got the image of s3 and the model when I turned it off and did the press button. volume comes out some data and I could not install anything my question is if it has a damaged logic board? I await your comments

  112.   gilmaire said

    Hello, good afternoon, I am from Venezuela, I have a mini s3 galaxy phone and today it turned off and there is no way to turn on what I can do, it has not fallen or wet or absolutely anything

  113.   3122970389 said

    Well at night friend what happens is that my cell phone turned off I have already taken it to several places and it tells me that it does not have any kind of arrangement, at the moment it turns off when I return and it does not show anything, only the white screen can you Help I'm desperate for the information thank you =) How do I contact you anywhere ???

  114.   arias said

    my samsung s4 stays on the samsung logo what can I do

  115.   Katherine said

    Friend, every time I clean up the garbage, my phone reboots. Why does this happen? Thanks in advance

  116.   Laura said

    I have samsung galaxys3 an icon of a steering wheel appeared and then it was removed like this it was 2 min ... then I tried to remove it without success and then I turned it off and it turned off for about 5 seconds ... and after this I turned on my phone but the screen was black with a menu on the upper left side of the cell phone and the android logo and below it said loading and so it was 15 min until the cell phone ran out of battery and now that I want to charge it… it doesn't charge and much less it turns on… what could it be? And how did you solve it ...

  117.   Luis said

    Hellooo. I have a samsung galaxy s4 mini bought in May 2015 and it suddenly turned off. It didn't manage to turn it on, not even with power + volume up. What I can do?

  118.   true said

    I have an s2, not a 3, the screen is frozen, it does not move or the time, there is nothing that moves, impossible to download any application, how do I do?

  119.   JACKSON PEREIRA said

    HELLO GOOD AFTERNOON GOOD TAKE A CORDIAL GREETING FROM VENEZUELA, I HAVE A SAMSUNG S4 MINI GT-I9195 WHICH 5 DAYS AGO I TURN OFF AND I DO NOT TURN ON IT ANYMORE I CONNECT IT TO THE PC RECOGNIZES IT BUT DOES NOT DO ANYTHING THIS AS THEY SAY YOU IN DEATH SERA Q CAN HELP ME WHAT THE SOLUTION WOULD BE

  120.   Elena said

    Hello, I have a cell phone saved with sudden death for a long time. They haven't been able to turn it on. I would like to be able to recover the photos and videos have a lot of sentimental value. It could be done?

  121.   Wilber Perez M. said

    samsung gt-i8190l does not turn on it vibrates when connecting the charger but only the flash blinks Q can I do Help Please?

  122.   keylemar said

    Buenas tardes. Today my S3 mini was left hanging while I was charging it. I unplugged it and turned it off to restart it and it didn't turn on anymore. I connect it to the battery charge and it does not reflect or that it is charging on the screen. He's like dead ... can you help me with a diagnosis?

  123.   Angel Ernesto Hache said

    Hello, good afternoon, I have a saMSUNG S3 AND SUDDENLY IT DOES NOT WANT TO TURN ME ON AND DOES NOT WANT TO CHARGE ME LESS THAN ENTERING RECOVERY MODE WHAT SHOULD I DO TO SOLVE THIS PROBLEM THAT I HAVE?

  124.   daymel said

    hello I have a Samsung SGH-T399 and a few days ago when I turn it on it only charges up to where it shows a white background with the T-Mobile logo. I think it must be the operating system but I would like another opinion about the causes of the failure of my mobile.

  125.   daniel said

    I have a large samsung s3 and the fault is that when the battery reaches 66% the screen starts to blink and turns off and does not turn on anymore. And the battery is new and then it goes to 0%. What will this be?

  126.   sandra said

    My Sansung mini s III phone stopped working suddenly, it did not turn on, it made as if it were going to turn on and repeats the same procedures many times and cannot start, when removing the battery it stops doing that process and it does not turn on anymore, what Please suggest me I need help, here in my country buying a phone is similar to buying or it is more expensive than one or two rubber or car tires ... I am incommunicado. Can you help me..Sandra from venezuela..Thank you

  127.   Daylan Ojeda said

    Hello, good morning, my Samsung S3 turned off and did not turn on, I took it to a boy and told me that according to the processor that was damaged, please tell me what I should do