Within the settings there are settings related to the use of mobile data. We may have chosen a setting that restricts these downloads, so we need to check if that is the case. By changing the settings, we can download audios again.
There are several ways to fix this problem if YouTube does not work on our Android device. This problem is very common in operating systems, and we can solve it in several ways. It is not something that we have to worry too much about, since it is usually quite easy to solve.
In the following post, we offer you a list of checks to do if you have problems listening to YouTube on your Android device. This it will help us if we have this problem with the popular video app on our device. Therefore, you will be able to solve it in the blink of an eye.
Check the volume
The first thing to do is check the volume. If the volume on the phone is turned down or if the volume on YouTube is too low. This is one of the most common reasons why apps won't play on mobile devices. We have lowered the volume so that no app on our phone makes any noise, but this may cause the app to not work.
It is possible that the volume of your phone is too low or turned off, which prevents you from listening to the YouTube video. You can fix it by turning up the volume. The volume of the YouTube video itself can also be muted in popular apps on Android, so check that too.
You can probably fix the problem of not being able to listen to YouTube on Android by adjusting the volume of your mobile or the application. In addition, you will be able to listen to the videos again without problems.
Restart the app
Some problems with Android apps are due to a specific problem of the mobile or the application itself. When one of these processes fails, we can restart the application so that it stops completely. For example, if we have problems using YouTube on Android, we can restart the application so that the sound works again.
Find YouTube in the recent apps menu (click the box at the bottom to open the menu). Next, close the app and wait a few seconds for it to reopen. Reopen the app after doing so. If all goes well, you should be able to play video on it. After doing this, you should be able to play the sound correctly, putting an end to this problem in the application.
Restart the mobile
There is always a common solution works for any problem: restart the mobile phone. If you can't hear YouTube and you've tried adjusting the volume or restarting the app, you may want to restart your device. As we have mentioned before, the processes on the phone sometimes fail, causing a problem with one of the mobile apps, as in this case with the video application.
When the phone restarts, these processes will complete, thus eradicating the problem. To reboot our Android device, we need to hold down the power button and wait for a menu to appear on the screen. From the options that appear, we click on 'Restart'. Now it's a matter of waiting for the phone to finish rebooting.
After the phone restarts, check if YouTube plays any content without sound. This issue will most likely be fixed and everything should work properly again.
Internet connection
YouTube depends on our Internet connection to work. If we have problems with our connection, we may have problems using the application. The videos can stop or load slowly, but it can also happen that we cannot listen to a YouTube video on our mobile if our Internet connection is down. In these situations, we need to check for these issues.
Make sure the connection is not the one causing problems, since we will have to change the connection if it is so. We can determine if the Internet connection is causing problems or not in several ways:
- Use other apps: You can check if the other apps on your phone are working properly if you have an internet connection. If these apps are working properly, it's not a connection issue, but if we're also having issues with them, our connection is weak or too slow.
- Speed test: It is always possible to perform a speed test to check if your Internet connection is below average or is necessary for the proper functioning of mobile applications such as YouTube. These situations require critical data.
- Change connection: Switching to a different connection can help us determine if the connection we are currently connected to is working properly whether we are using mobile data or not.
We must address the situation if we believe that our Internet connection prevents us from accessing YouTube. If we are using WiFi, restarting the router is usually the best solution. We may also contact our carrier to determine if there have been any issues in our area that are compromising our connection and therefore our ability to watch YouTube on our Android devices.
Clear cache
En Android, a cache is created as a result of using an app. This cache improves the performance of an app when we open it. The cache allows us to open the app faster, resulting in a better user experience. If the cache becomes too large in our mobile storage, it can get corrupted. This could negatively affect the performance of a particular application.
Excessive mobile app cache can cause malfunction. If too much cache has been accumulated on an Android device, the use of YouTube might be impossible. This scenario is especially frustrating because it prevents people from using YouTube on their phones. We can fix it by clearing the cache of our phone. The steps to follow are those:
- Open Android Settings.
- Then go to the Applications section.
- There look for YouTube in the list and click on it.
- It will take you to a menu where you will locate the Storage section.
- The next thing will be to click on the option Clear cache or data.
Once you have cleared your phone's cache, open the app again. The first time you open it after clearing the cache, it may take a little longer, but this is normal. Play some YouTube videos on your phone to see if the sound has been restored and we are no longer having problems. Before the problems, we could enjoy the app without any interruption.
Updates
There are other methods that we can use if YouTube on Android is not playing. It is possible that this problem arose because we have updated the app from the Play Store. We can also opt for a previous version of the app if we wish.
It is possible that the problem is due to an old version of the application we are using. If that's the case, check the Play Store if a new version of YouTube is available and update it. The issue may be resolved.
