Free market It is one of the most important commercial pages of the moment in Latin American countries, with millions of clients in different countries. Its main headquarters are in Buenos Aires (Argentina), but Mercado Libre also operates in other countries such as Brazil, Bolivia, Peru, Paraguay, Ecuador, Colombia, Ecuador and many others. And today we are going to explain the great doubt of many users: A paused publication appears in Mercado Libre, what is it?
Within the portal, users can both buy products and also sell anything second-hand when they don't want to. To start using this portal, it will first be necessary to register on the site, verify the profile and add a payment method both to buy and when receiving money from a sale.
And if it has ever happened to you to have a paused publication in Mercado Libre, today we are going to explain how you can solve it. This can occur for various reasons, so you have to rule out options until you find the solution and be able to buy or sell a product within this portal.
A bit of Mercado Libre history
Marcos Galperín created this buying and selling portal in 1999, in which 22 years later it continues to be successful since it has millions of daily visits. The portal began in Argentina, and little by little it expanded to other countries such as Brazil, Venezuela, Peru, Colombia, Chile, Mexico, Uruguay and Ecuador.
CWhen MercadoLibre was launched, it received its first round of financing a few months later, in November 1999. The second round came a few years later, in May 2020. Today there are a number of people behind this portal, in charge of maintaining it and in exchange for large funding.
Mercado Libre signed an alliance with eBay in 2021 and for this reason they became one of the main shareholders of the company, while Mercado Libre, for its part, also took over Deremate.com among others. For this reason, today it is the first portal with the most sales of a large number of products and of different types.
Publication paused in Mercado Libre: what is it and how to fix it
The reasons why paused posts appear are many, the main and most common is that when going to buy, the seller runs out of stock. Given this situation, Mercado Libre acts quickly and is automatically aware, so it quickly replenishes the product.
At that moment the publication is paused, although It also happens in other situations when the seller does not have the amount of stock that the customer is asking for.. This notice is a good option, however we can only wait for the stock to be replenished and there is even the option of sending a message to the seller.
All vendors have a rank that is selected by customers who are in charge of voting for reputation. Therefore, when there is no stock, it pauses and the seller is automatically notified that there are not enough units of what he is selling. This can also happen with other types of offers, the publication is paused and both the buyer and the client are notified.
When there is no stock of the product that the buyer wants, the best option is to pause the publication since it is not advisable to make the customer pay for something that they do not know when it will arrive. This is done by Mercado Libre automatically. Sales are important, but so are ratings, so when a publication is paused, the customer is waiting for the seller to have stock again.
Avoid paused posts with this trick
Often paused publishing is included by system default, but it is also possible that the seller paused it when he realized that he does not have enough stock of what he is selling. When you sell the same product by two different means, the demand increases, so you may not be able to satisfy the amount of demand that is being requested on the different pages.
Post can be active, but when you click on it, it pauses and it may be that before this happens a person has already bought the product and there really are no more units. If there are any more units left and the business is for another page, the seller can pause the publication directly in Mercado Libre just by clicking on it.
Keep in mind that if you have not been able to get hold of the product, pYou can contact the seller directly to find out when the product will be replaced and you can buy it. When the publication is activated again you will be able to buy again without any problem.
The recommended thing is that the seller is constantly aware of the stock he has so as not to run out of product and have to pause a publication. Generally, the remaining units appear in the product information, it is not usual for this to happen, but when there are few units of the product left, it is important information.
How long is a paused post?
A paused post can last for minutes, hours, days, and even months. In case you find a paused publication, you can wait for it to be replaced, but a better option is to find another seller who has the same product available. Some sellers have a high level of sales and are more likely to run out of stock sooner.
Another possible option is to contact the seller, sending him a private message asking how long it will take to replace the product to make the decision you consider appropriate, either wait or find another seller. Purchases in Mercado Libre are increasing, so sellers must increasingly have as many units as possible.
When you have already made a purchase and then the product has been paused in Mercado Libre, you have an option to be able to recover the money if you know that the product will not arrive at your home soon. When the seller sends the product, he informs you of its departure to the destination, and if this does not appear, then you can take the following measures in Mercado Libre:
First of all you can write to the seller. If it does not answer you then follow the following steps:
- Go to Free Market.
- When you are inside, log in and click on “My purchases”.
- In the purchase made, click on the three points and click on the “I need help” option.
- Then click on "I have problems with the payment".
- Now click on "There is an error in my payment" and then select the three contact methods, telephone, chat or email.
- And that's it, in a few days the money will return to your account.
