More problems for Samsung with the Note 7 more?

It seems that the Korean giant does not see the end of the nightmare that has suffered with the Galaxy Note 7 since the day they saw the light. After the incidents with the explosion of its batteries, the arson and the thousand and one anecdotes, the story continues. Once the problem was located in the cells of its batteries it seemed that Samsung had everything under control. But A new problem plagues Samsung and again with its batteries.

It seems that when something is wrong it is from beginning to end. It is something that is out of the ordinary. After the millions of euros in losses that the famous incidents will mean to Samsung, it seems that there is still more. As reported by The Wall Street Journal, there are several complaints made by users. 

The Note 7 continues to complicate Samsung's existence

Apparently Samsung has been able to solve the drama of the explosions, almost nothing. But new replacement phones keep having trouble, time and time again with their batteries. The problem now is that its duration is reduced. Behind the Overheating of devices with normal use, the phone quickly loses charge.

Is it possible that this is happening? This will be the question that will be being asked at Samsung headquarters. And is not for less. When it seemed that the biggest crisis suffered by a technology giant was being overcome, a new obstacle. It does not seem logical that Samsung will re-launch a product considered top of the range and that it is still defective. Anxiety about solving a serious problem may have been partly to blame. But isn't it even worse to consider a problem solved when it isn't?

Samsung's global image was being seriously damaged with the chapter on dangerous batteries. But if it is confirmed that the new devices continue to suffer from manufacturing defects, it could be catastrophic. If we could already suppose that in the departments dedicated to quality control there could be «restructuring of personnel». What can they do now?

South Korea has been the country where the cases of new problematic models have been registered. And Samsung has acknowledged that there are some cases under study. Even there are rumors that in China one of the new Note 7 already renewed has left on fire. Has Samsung made a botch? If new cases are confirmed, the Korean firm will make a fool of itself even more.

The Note Seven jeopardizes loyalty to Samsung.

And that is where the main problem lies. If any Samsung user has decided to trust your brand and give a second chance avoiding a serious problem. Would they trust the same firm once again?. Probably not. In the midst of a crisis of explosions and fires, it was rumored that the Note 7 would return to the market with a significant reduction. Which has not finally happened. But given the magnitude of the problem and how far it can go, perhaps even with a lower price Samsung will see its sales diminish.

In this world of smartphones there is a lot of passion for depending on which brands. Those who consider themselves Apple will continue to buy the iPhone that comes out even if it was made of cardboard. It is clear that if you follow a brand for the ideals it conveys or for the image it projects to the world, you care less about other details. But when your longtime brand makes products that could hurt you, things change.

Will Samsung be able to get out of this again?

Those who have always been loyal to Samsung may continue to be so no matter what. But those from other brands who decided to explore the Samsung world trying what seemed like the panacea of ​​smartphones they probably won't come back. And it is that in this very competitive universe the evil of one is the good of another. Samsung could not have had worse luck with the worst problem in its history occurring the week a new iPhone was unveiled.

Ultimately, if Samsung has done things wrong again it is clear that will suffer the consequences. Loyalty to a firm is not normally maintained above all else. The images of burning cars and scorched houses are still too fresh. Hopefully this time it will be isolated cases and that they can be controlled without major problems. Otherwise we will attend one of the biggest hits in the history of smartphones.