Problems with Zepp Life

The new Zepp Life app

ZeppLife is the new name of the Mi Fit fitness tracking and activity app. Xiaomi users were confused for a while until they ended up recognizing Zepp Life as the default app for fitness and on-device prompts and logs. The problems with Zepp Life stem mainly from a migration without much prompting.

In most cases, when upgrading My Fit just changed its name. A decision that is related to the manufacturing processes of Xiaomi mobile phones. We explore the reasons for this change, the new features and proposals of the application and the reason that led Xiaomi to convert Mi Fit into Zepp Life. Later, we discuss the most common Zepp Life problems, possible solutions, and other tips to improve the user experience.

Zepp Life and the problems over the name change

When it comes to understanding the reason why Mi Fit became Zepp Life, it is necessary to know how Xiaomi works. The Chinese firm does not manufacture all its devicess, there is a network of companies that also manufacture for other developers. This allows the manufacturing of various products to be delegated, whether they are sold as Xiaomi or not. However, they are all still part of the same ecosystem.

The clearest example is the Mi Band exercise bracelets. They are manufactured by a company called Huami, but Xiaomi sells them as their own. Amazfit watches and bracelets are also from Huami. The network of companies, sub-companies and collaborators is so extensive that it becomes confusing. Therein lies one of Zepp Life's problems in promoting itself.

Huami began to veer towards Zepp, first changing Amazfit smartwatches, and now with Zepp Life in the field of sports and physical activity. The application is used to manage and control all the sections related to Xiaomi devices that used to run Mi Fit.

What does Zepp Life modify?

To date, the only thing that has changed with the update is the name. In terms of design and content, the Zepp Life app is the same. Modifications and some changes are expected as the days go by, but to date there have been no big surprises.

Some issues related to data synchronization and display did appear, but Xiaomi and Huami developers are working on solving them. In this small guide we explore which are the most widespread problems, and some quick solutions to overcome them.

Syncing and pairing issues with Zepp Life

If your Xiaomi Mi Band or Xiaomi Wear electronic bracelet does not connect with the Zepp Life application. You can try some steps to rule out other update problems in the app:

  • The Mi Band needs to be charged or connected to the charger in the process of synchronization.
  • Restarts the device's Bluetooth connection.
  • Restart your phone and fitness band or smartwatch.
  • Re-synchronize the application with the bracelet from scratch.
  • Reset the Mi Band to its factory state.

Issues with Zepp Life and the time displayed

Another very common error after the upgrade to Zepp Life is the date and time displayed on the screen. There are some alternatives to quickly fix this error. Try the following solutions:

  • Disconnect the Mi Band from the Bluetooth connection. Wait a few seconds and try connecting again. Upon reconnection it should load the correct time.
  • Restart the Mi band.

Screen problems

These types of problems are not the most common, but there are some cases shared in forums and networks. The screen does not display the information correctly or goes black in the worst case.

Try restarting the Mi Band to confirm its operation. The Zepp Life app does not modify files that affect the display's function, but the device may have been affected by a shock or liquid.

Zepp Life and the problems of the new app

Conclusions

La xiaomi update and the move from Mi Fit to Zepp Life brought a few issues, but most of them easy to fix. The possibility of solving software problems with a reboot or a new synchronization helps rule out or detect physical or hardware problems. It is a reality, mobile devices can suffer inconveniences and become misconfigured once the app is updated.

El Switching from Mi Fit to Zepp Life shouldn't bring big problems, since it deals only with specific modifications of the name. But the implementation of these updates sometimes leads to incompatibilities. In any case, those responsible for both Xiaomi and Huami are working hard to solve any problem.

Today it is not so common to find errors that last for a long time, but it is always advisable to send complaints or doubts to the technical assistance team. From Zepp Life they have the website and the app itself available to contact and try to solve any eventuality that arises.


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