OnePlus is one of the smartphone manufacturers that offers the best service and update support on the market. This has been recognized by its users and in the industry, due to the fact that it periodically provides large and small updates to both its new and old models.
The OnePlus 5 and 5T They were launched in 2017, about three years ago. They have continued to obtain new firmware packages (not very punctually and with somewhat high time frames at times, of course) that renew their interface and solve problems, in addition to updating Android security patches to the most recent versions. Nevertheless, have not received an update that has been scheduled for these for a while due to a big problem in it, which is already being solved by the company.
Gary C., Product Leader of OnePlus OxygenOS, has communicated in the company's forum the problem that they are presenting with the update for the OnePlus. This is big and, therefore, it would come with numerous changes for the brand's 5 and 5T mobiles. Here is a part of the statement he issued in a recent post:
“When we tested this version internally, we found a serious error related to the communication module. The team assesses that this issue may seriously affect the user experience. Additionally, this issue required extensive information sharing with the communications operator to collaboratively resolve issues, significantly delaying the launch. In turn, this made it impossible to launch the next stable version of the OnePlus 5 and 5T in time. "
At the moment, it is not known when the communication problem presented by the update for both mobiles will be solved, but surely we will soon get news about it in the company's forum. We hope to know more about this firmware and that sooner or later it is ready to be released.
Almost 2 months later, we still have no update. ?