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Today everyone needs a phone, but what would it be if we couldn't communicate via messaging with our family and friends? Currently the word mobile phone goes hand in hand with the word WhatsApp, which implies that if we lack our mobile, we lack this app and, therefore, we will not be able to communicate with our acquaintances. As we said at the beginning, this problem a few years ago would have had certain consequences for the adolescent population, since you lose your mobile, but today this problem becomes more bearable with the Web WhatsApp.
In this article we will talk about the famous WhatsApp Web, its most common problems and solutions to these Stay to discover them!
Suppose you go to the bathroom and you have your mobile phone in the back pocket of your pants, when you want to realize it… clonck! mobile to water Who hasn't that ever happened to!? It may not have happened to you, obviously, but surely you know people who have had that little misfortune. Years ago this could have been a catastrophe, especially for the youngest, but today we have various means to solve this type of problem. The main solution which is used when we run out of mobile phone: Web WhatsApp.
Most of you will know this, but for those who don't, WhatsApp Web is a extension of your WhatsApp account that has the purpose of being able to use this platform on your computer. Thus, both devices are synchronized and everything you send through your mobile will be synchronized with the computer and vice versa. How to access this extension? Very easy! You just have to enter the address web.whatsapp.com in the search engine. Next he will give us a unit’s QR code, which we have to scan through our mobile device; for this we only have to access the app WhatsApp of our device, go to the three points of the menu located in the upper right corner, choose the option «paired devices» and, finally, give the option «bind device«. He will ask us to use our fingerprint or password to confirm that it is us and then a kind of chamber with a code detector. These are the steps to get our WhatsApp Web to work.
Many times this extension gives us an error or within the page itself we can find certain complications, but there is no need to worry because here we explain what they are and how to solve them.
The browser you are using is not supported
Currently, the most browsers are supported (Google Chrome, Safari, Opera, Mozilla Firefox, Microsoft Edge) but you may also use another browser that may not be compatible. The first thing we recommend is that you try to open WhatsApp Web with your usual browser. If this doesn't work for you, try change browser, since most computers come with two.
Another problem for which the home page may not load is because you have a very old version of your usual browser and it does not support the weight of the extension. If this is so, try update it.
As we have said, most browsers are perfectly compatible and should not cause any kind of problem. The only one that could give some series of complications would be Internet Explorer.
You can't pair more devices
This problem is one of the most common. Many people report that it does not let them link their account on the computer and many times it is because they open sessions on different devices and later do not close them. At the moment WhatsApp only allows 4 devices plus the mobile phone to be linked, so, if you ever get a notice regarding this, all you have to do is close the open session on one of the devices and problem solved.
You have WhatsApp Web open in another window
For now, WhatsApp Web only allows us to have a session open in our browserIn other words, if we have a window open with our WhatsApp Web and we want to open another, we can only do this by closing one of the open windows, but never at the same time. That is why when you try to open an extra session, a message will automatically appear that says the following: "WhatsApp is open in another window. Click on USE HERE to use WhatsApp in this window”.
There have been many times that people have been alarmed to see the message where it said "WhatsApp is open in another window" but as we have said, this extension cannot be used in two windows at the same time, so if we click on the link USE HERE The oldest session will be automatically closed and it will be opened in the window where you clicked.
The initial QR code does not load
If in any case, the QR code that is given to you when opening the initial page does not load, everything indicates that your internet connection has dropped or is very slow. That is why we recommend that you be patient to see if it is the second option or if, on the contrary, you would have to refresh the page.
You are not notified of messages
This problem is the most common that you can find since many times, when you start the session on our WhatsApp Web for the first time, they ask us if we want to allow them to notify us, to which most of the times we answer that No. So if your PC does not notify you of the messages, don't worry, there is no problem! All you have to do is do clickon the padlock that is in the top search engine to open the settings of the web page. Then you will have to go to the section of notifications and you will have to check that you have activated the option of allow; if not, activate it and from that moment on all messages will be notified to you.
Files can't be opened
Many of the photos or videos you send may not be able to be opened, as they WhatsApp is protected with end-to-end encryption, and it is for this reason that if you have sent a photo to X recipient through your mobile, you will not be able to view it from your laptop. Even so, there are various methods to get back that photo that someone sent you or that you sent them, methods such as the Backup or even applications for that exact job. Similarly, the easiest method is ask himto the person which sent you the photo that send it again.
My new contact does not appear
Normally, when we add a new contact on our mobile device, it usually appears, but this is not always the case with WhatsApp Web. If we search for a new contact in the app on our computer, it may not appear (not always). Most of the time we will think that it was our fault since we have not entered the phone number correctly, but other times all we have to do is put the prefix of our contact which we want to search for and will automatically appear.
Can't access this website
Many of the times that we try to enter our WhatsApp Web profile, this is the message that appears on the screen. This can be caused by two factors; the first we have misspelled the web address and the second that has been internet down. The solutions that we can offer you are, first of all, that check that you have written the address correctly. If this is the case but it still doesn't work then check that you have a stable internet connection. If you have internet but it doesn't work, you can always restart your computer or router. Even if doing all of this still doesn't work, call technical service of your company.
WhatsApp crash
A few months ago we experienced a big drop in the main platforms such as WhatsApp, Instagram and Facebook. Many of the people found themselves incommunicado, so in the face of this situation they tried to find a solution. This solution they tried to come up with was to open their WhatsApp session on the computer, but this did not work. The reason why these methods did not work is very simple. As we said at the beginning, WhatsApp Web is an extension of your WhatsApp account, so if the network goes down, and as a consequence WhatsApp, this application in your browser will not work either since the sessions are synchronized and if one fails, the other will also fail. Given this, the only thing we can do is wait, since it is an internal problem of the platform.
Won't let me send large files
A few years ago, the weight limit that a file could have to be sent by WhatsApp was 16 MB, but currently they have raised it to 100MB, which in some aspects is quite appreciated, although for many people it may not be enough. That is why if you select or send a file larger than 100 MB it will give you an error or it will not be selected at all. This will appear under the message «the selected media file is larger than 100 MB. It is not possible to send it«. There is no solution to this as such, since it is a matter of the platform, but we can give you some resources which may be useful when you are going to send a large file. First of all, we recommend that when you are going to send a large file, you do it through the services of Google Drive, since, apart from being able to send it without any problem, quality will not be lost. Today there are some countries like Argentina where beta users can send files up to 2GB.
