Electronic commerce has brought us closer to new points of sale that until now were impossible for most of us, and why fool ourselves, most of these online points of sale are of Asian origin, more specifically from China. We have recently told you about points of sale such as Wish or Zaful, so today it was the turn of one of the most relevant in the ecommerce scene.
Discover everything you need to know before buying at Banggood such as returns, guarantees and the main opinions. In this way you can buy at Banggood like a true expert and safely.
What is Banggood?
As happens on many other occasions, With Banggood we are facing an online point of sale with headquarters and operations center in China. At this point we are facing an online store very similar to AliExpress, to give a well-known example. Similarly Banggood is offered as a marketplace For many suppliers of the Asian giant and this is precisely one of its main assets, putting suppliers and end consumers in contact offers the opportunity to adjust prices and even make large volume purchases, that is, wholesale.
So much so that many re-sellers use Banggood as their point of supply for the material that they will later offer to their users, better known as drophipping. In the same way, Banggood offers in its catalog more than 200.000 varied products, without limiting itself to any specific range, that is, we will be able to acquire mobile phones, vacuum cleaners, gadgets and even clothing. The only premise of Banggood and its suppliers is to offer competitive prices that can induce the buyer to opt for their platform beyond the traditional fast shipping such as Amazon itself. In essence, Banggood is yet another Chinese online store.
Is it safe to buy from Banggood?
Banggood is currently a fairly reputed marketplace and ecommerce, so much so that if we browse its website we will find certification seals from reputed companies in terms of online security, such as Norton. In addition, it has an association with the main providers of online payment services such as Visa, MasterCard and even American Express. However, we may use other less common payment methods such as RuPay or Dotpay depending on our needs and of course our interests. This will depend on you.
However, The point where Banggood offers me greater peace of mind is in the use of PayPal as a means of payment, In this way, we will be allowed to make a secure payment in the first place without having to provide Banggood with our banking information, and secondly, to have two layers of protection, as you well know PayPal has a conflict resolution service that It allows us to provide our purchases with greater security.
All of the above said, I can consider that Banggood is a safe place to make our purchases online, However, as any other point of sale can offer certain risks, that is why we always recommend that you buy with care and responsibility.
How long does a Banggood shipment take?
As we have said before, Banggood is based in China and generally, as happens in other outlets in the Asian giant, shipments it will take about two weeks in reaching the destination, that is, the final buyer. But nevertheless, There is a priority shipping option that ensures delivery within a week and that in the case of Spain we advise against, These shipments are made with DHL and this company tends to pass all these purchases through the customs system, which will imply a series of management costs and taxes that will make the purchase no longer attractive.
On the other hand, in order to expedite deliveries and attract more buyers, Banggood It has a series of warehouses in certain European countries, although these will mainly be found in the United Kingdom.
Yes, when we make the purchase we choose a warehouse closer to our country We will greatly expedite the delivery of the product, however, we should keep these two main points in mind:
- The UK warehouse will expedite delivery, taking around a week, far from the minimum two weeks it takes from China. However, the UK is not part of the European Union and customs or delays may apply to your country.
- It is preferable, if available, to choose a warehouse located in any country of the European Union, in this way the delivery will be much faster and free of any added customs or taxes.
It is clear that Banggood offers shipping terms that are quite far from what we could obtain with outlets based in our country in the style of Amazon, but that is one of the disadvantages that we have in exchange for a much more competitive price.
Return process and customer service
Banggood has a customer service that offers a response within a maximum period of 24 hours. To contact Banggood customer service we must send an email to «cservice@banggood.com» indicating our order number and the problem we have had.
As for the returns, If you are not satisfied with your purchase, you have a maximum period of 30 days to proceed with the return with the following conditions:
- You will have to pay the shipping to the Banggood warehouse
- They will refund the amount of the product subtracting the shipping costs
In the event that the product you have received is damaged, you can contact customer service within the first 7 days after receiving the product. and they will give you a solution depending on the status of the product.
Opinion on Banggood
Seeing everything that we have mentioned above it seems clear that Banggood is a reliable place where we can make our purchases online. It always maintains interesting discounts through offers and coupons, as well as alliances with certain technology brands to provide discounts for device launches. Obviously we have the disadvantages of an online store in China, but with the security that can be required of this type of ecommerce.