BlackBerry is one of those mobile phone manufacturers that, after being at the top, have fallen and been relegated to almost residual market share, while still looking to find their way. However, it continues to make it clear that it is a “great company” inasmuch as has shown that it is able to recognize and solve a problem quickly and effectively.
A few weeks ago, the BlackBerry KEYone device began to receive very negative reviews after a video from JerryRigEverything put the terminal through an endurance test. In this test, the KEYone screen did not come out well and it is that, after a flexion failure, it was clear that the adhesive on the back of the screen was not of the best quality.
BlackBerry's responses were swift. The company, together with TLC, assumed the ruling, although they also reported that only a small number of Blackberry KEYone owners were experiencing display issues at that time. At the same time, BlackBerry indicated that they were already working on finding solutions, especially the implementation of additional adhesives that would fix the screen in the correct way.
This is the video in which the weakness of the fixation of the screen of the BlackBerry KEYone was demonstrated:
Now, that work has already seen results and BlackBerry has released an official statement on the CrackBerry forums letting all users of this device know that they already "additional measures" are being "implemented" that provide greater resistance and fixation to the screen of the BlackBerry KEYone. The new KEYone units with this stronger and more resistant adhesive are already beginning to reach retailers and telephony operators, and will continue to increase their stock throughout the summer.
The full statement issued by the company reads as follows: “In an extra effort to ensure that all of our BlackBerry Mobile customers and fans have an exceptional experience, we are implementing additional measures that add even more strength and adhesive to the screen BlackBerry KEYONE. These new measures are already being rolled out on the new KEYones and are starting to affect our retail and carrier inventories - and will continue to go into stock throughout the summer. If you have already purchased the BlackBerry KEYONE, you are fully covered by our manufacturer's warrantySo if a problem arises, please contact us and we can help you with a warranty replacement if necessary. "
It is not usual for a manufacturer to act on hardware problems in such a fast and apparently effective way, which is, without a doubt, a great point in favor of BlackBerry and TLC.