Another news related to the coronavirus. It is clear that this word is the most searched today and it will probably also be in the annual summary that Google does every year with the most searched terms. The latest news related to the coronavirus affects Samsung, which as a precautionary measure has closed all stores in the United States and Canada.
Samsung follows the same measure that Apple began last Monday, when it announced that it was closing the 462 stores that it has spread around the world, except the 42 that it has in China, an indefinite closure like the one announced by Samsung. The reason for both companies is because they want to avoid, as far as possible, prevent the spread of the virus.
Samsung claims that despite keeping stores closed, customers will continue to receive support through Samsung Care, whether via phone, Twitter or Facebook. Products that are purchased via the website will be shipped without problems. Samsung does not mention in the statement whether the store employees, they will continue to charge while they remain closed, something that was confirmed by Tim Cook himself.
As we continue to navigate these uncertain times, the health and well-being of our employees and customers are our top priority.
We know that you rely on Samsung products to stay connected, informed and entertained, as well as to keep your homes running effectively. As such, we are taking steps to protect and serve you during this unprecedented time.
Nothing matters to us more than the relationships we have built with our clients over the last 40 years in America. We appreciate your loyalty and understanding and will continue to keep you informed during this ever-evolving situation. We wish you, your families, and your friends strength and good health.
In Spain, Italy and France it is already closed and they will soon do so in the rest of the countries where the state of alarm has been declared.
