Many of our readers are probably thinking about buy an LG G4. In fact, within the current options in the high-end, it seems one of the most interesting, both for available functions and for price. However, if everything seemed to indicate that LG had skipped the problem that Sony did suffer and that Samsung claimed for the overheating of the core chip, now new technical doubts arise that could make you rethink the purchase. In the case of the LG G4, there is nothing wrong with the core, but things on the touchscreen are not going as well as they should.
Next we are going to show you some videos that highlight the response problems of the LG G4 screen, which could have a rather complex solution. Although the company has not commented on the matter, from the complaints of the users themselves, it could be assumed that it is a failure related to the hardware itself. In any case, if you already have one of these phones, and you want to make sure that your model does not give problems, we are also going to show you the steps you must follow to test your touch screen.
In several forums of XDA Developers, problems in the Touchscreen response suffered by the LG G4. In the following videos you can see what has happened to some users with the new terminal. For now, we have to wait for the company itself to pronounce itself, but it seems obvious that the problem is due to the phone's own hardware. In addition, many users have seen how it is repeated even without using screen protectors. The best thing is that you take a look at the following videos and draw your own conclusions.
How to test the touch screen of my LG G4?
If at the moment in your LG G4 terminal You have not detected any of these errors, but you fear that it will happen to you in the future and you want to avoid them by making a return from your terminal, before you rush, you should take a look at the steps that we propose below. In this case, you will find the possibility to test your screen and see if there really is a touch zone that does not respond. Afterwards, you can meditate on what to do with the topic:
- Press the sequence 277634 # * # on the terminal to access the services menu.
- Click on Device Test -> Service Menu - Manual Test -> Touch Draw Test - Manual.
- Touch the entire test area you are doing with tap / swipe and knock movements until it is completely filled, and thus review the touches that are not registered.
Apparently, the problems with the LG G4 touch screen they are registered almost exclusively in certain movements and gestures. Thus, in the case of swipe, the complaint is quite frequent. You may not have detected it before for this reason, or it may be defective terminals from which this complaint is based. For now, until LG makes a statement, it is difficult to draw conclusions. But in the meantime, you can avoid problems in the future. And when you finish, if you want, you can share the result with us through the comments.
The Iphone never give problems hehehe
I have a g3 and with the problems I had with lg technical service for more than three months to return the phone and without fixing the warranty with excuses for the finish, it had cracked and the screen was blocked because it does not surprise me and I regret it because I like the design and some functions but with the after-sales service and the treatment received very clear, I will have to have it to buy something this brand
Aerial? Blendgate? SERIOUSLY the apple sect is well fanatized
I have done the test, but before doing it I noticed that sometimes some touch did not detect it but not as serious as they put it here. It is some very very punctual touch. what I do not want problems in the future. Do you recommend changing it?
I have returned mine. The double tap in the middle of the screen is not fine for me. On top of some they get some spots. Turn off and let's go!!!
With my wife's no problem ... a MOBILE PLANE!
I have a specific problem with this issue but above all it gets so hot that I can't even carry it in my pocket. It's the second I have. I don't know if I will change it again.
I had a problem with the lg g4me I bought it 2 days ago and now it overheats very much, deactivate almost all the functions but it continues and when I lower the task bar or I handle it quickly it restarts.
A day I restart like 20 times
Can someone help me with that or I will return it thanks
I was really in doubt of an LG G4 or S6 ,,, or failing that a sony ,, and reading this I really discard this terminal from my list. I have the LG G2 in repair, out of nowhere, the touch began to fail, the image "shook"! It looked like an old TV ... about 4 days ago it has been in technical service (within warranty because it only has 8 months of use and not a single blow because I take better care of it than nothing). The telephone company told me that they expect a spare part and that in 5 days they would deliver it to me, although if they don't get the spare part, they will give me the money to choose another…. I really trust LG a lot, the G2 is an excellent terminal but I was disappointed to find so many negative comments about its touch screens. I don't want to deny it anymore ...
I have an LG G4 H-815 and after three months the screen is pixelated and it restarts a lot of times and it gets hot, I have sent it to LG, they have returned it to me exactly the same. I have sent it again and LG tells me that it left the Technical Service on January 5 but it has not arrived, the courier does not know anything (I live in Zaragoza). Does anyone know where I can complain, or what rights do we have as a consumer?
DEAR NOE, THE SAME HAPPENED TO MY LG G4, DOWNLOAD AN APP. TO RECORD THE CONVERSATIONS. WHEN I MAKE A CALL OF MORE THAN 40 MINUTES THE APP WAS ACTIVE AND THE MOMENT I CUT THE CALL TO THE EQUIPMENT THE SCREEN FROZEN. REMOVING THE BATTERY I COULD CONTROL IT BUT IT DIDN'T STAY RIGHT NOW IT RESETS AND GETS TOO HOT. I TOOK HIM TO THE TECHNICAL SERVICE AND THEY TOLD ME THAT THE CARD
I have had the G4 for two days and it is going great super well, no complaints, before I had the G2 and nothing to say either ... I am very happy with both ... my husband has the G3 and perfect ... Now the warm-up issue I think which is normal in all mobile phones ... although the g4 does not do it so much ...
Ola I have a sony m4 and I'm going to change it because it is wrong, and I bought the lg g4 that I have not received yet and you are cushioning me, someone is doing well ...
WITH THE G4 I HAVE THE PROBLEM THAT SOMETIMES (FOLLOWED) I'M DOING SOMETHING FOR ME SCREENS SUCCESSIVELY OPEN FOR ME, I TAKE IT OUT AND THEY ARE OPENED WITHOUT REQUESTING THEM, WHICH IS, SOME PROGRAM IS WRONG.
My LG g4 gets too hot. Any solution please
Hello everyone. I have had the Lg G4 for two weeks and I am delighted until ... That today I put a glass screen on it and the "double hit" stopped working to make it turn on.
Well then. It has been to remove the screen and it works perfectly again.
The screen was bought by super cheap ebay. I have informed myself and not all glass screens let radiation through.
Conclusion ， cheap is expensive.
I have an LG G4 Telcel takes three times that TELCEL changes it to me because it gets too hot…. and continues to do so. Do not buy this equipment.
Lg G3 Overnight when you press on the right side of the screen it does not respond. I just did the test and indeed there are no pulsations in the quadrants on the right. 370 euros of mobile phone that has been broken after 14 months. Let's see what they tell me in orange, or LG or I know ... what a disappointment ...
I have a lg g3 beat that a month ago the touch did not work, I did a hard reset and nothing, only the external buttons work. I bought a touch by mercadolibre because I was sure it was that, when I changed it it was still the same, I tried the touch panel in another lg g3 of my mother and it works perfectly, so now I'm not sure if it is a motherboard hardware problem, or just a virus or firmware problems. The funny thing is that if I connect the culular to the usb cable connected to the computer or the transformer, the touchscreen of the cell phone responds but erroneously, but at least it goes, wrong but it goes ... I found out that they sold me a Chinese lg g3, which raviates me more da, this has only half a year of use.
I also had a lg car stereo that played videos, and it stopped working well from one moment to the next, turning off only when it felt like it.
Anyway. LG is crap, or is heavily copied by the Chinese.
Hello, my g4 out of nowhere was half the screen black, I don't know what to do, it's 8 months
Hello, I have an LG G4 four months ago, everything was fine until spots from the previous window began to appear in the notification bar. Help
Pure crybabies .. the lg g2 is one of the best smartphones never gave me heating problems or reboots and the battery lasted up to 2 days using data or wifi always activated, it also provided many custom rooms and nothing ... .. now I have the lg g4 and a real machine also had the problem that the battery lasted 6 hours but optimizing me it lasted 14 hours 30 minutes with data on all day. Taking photos, video etc ... without a doubt lg g4 the best smartphone ... the processor may be lower in numbers than the galaxy s6 ... but it is not noticeable when you test both terminals ... lg g4 the best smartphone
I bought a lg4 stylu on the second day the volume was not working at 3 o'clock it was fixed, on the third the screen looks bad, the bottom half is reset and continues with the problem now I think about returning it does not work well, it hurts lg4, continue with the televisions the cell phones back ... ..
I have a G4 H815P Series 6 Leather Black and it's doing great. The battery lasted only 14 hours; however I updated the firmware to the V10G and I'm doing great now it came quiet at the end of the day. A tremendous machine! In photography he has no rival! Its manual mode is everything!
The enter of my cell does not work in the face or whatts if I have the cel in veetical I have to put it vertically to send the mjs as there queee? Who can help me
I have the g4 for a few months update to 6.0 and booon when it dawns I disconnect it from the charger and it takes me a while to wake up with a double tap or with the back button I do not know why but after wonderful a real makina maybe someone can help me with this failure although it does not bother me so much
Hello. I have a g4. And at 9 months he just opens the applications, calls, writes alone. It seems that he is possessed. He does it a few times a day, especially in the morning with the battery running high. What can I do?
I have a problem, my LG G4 broke the screen and it does not recognize my fingerprint, they would give me a solution