Sisebenza kanjani isiqinisekiso seHonor?

Hloniphani iyakwazi ukudweba i-niche ekhulayo emakethe ngesikhathi sokurekhoda ngenxa yezixazululo zayo ezimangalisayo, umugqa wamafoni ogqama ngentengo enengqondo nezici eziwuvumela ukuthi uhlasele kokubili izimakethe ezisezingeni eliphezulu nezimaphakathi. Amafoni afana ne-Honor 7 noma i-Honor 5X esanda kwethulwa ayizibonelo ezicacile zalokhu.

Izingcingo ezihlonishwayo zingathengwa kuphela esitolo esisemthethweni somkhiqizi ngoba asinabo abasabalalisi bomzimba, okuvumela izindleko ukuthi zehliswe nangaphezulu, yize abasebenzisi bangaba nombuzo: Sisebenza kanjani isiqinisekiso seHonor? Ukuphendula imibuzo esemqoka, sixhumane nensizakalo yokuthengisa ngemuva kuka-Honor ukuphendula yonke imibuzo yethu.

Siphendula yonke imibuzo yakho ephathelene nesiqinisekiso se-Honor

Umbuzo wokuqala omkhulu noma yiliphi iklayenti ongaba nawo maqondana nesikhathi sesiqinisekiso. Ngemuva kwalokho, Ihlala isikhathi esingakanani iwaranti ye-Honor?

Kulokhu, impendulo ilula kakhulu: Noma yimuphi umkhiqizo we-Honor othengwe eSpain uzoba newaranti esemthethweni yeminyaka emibili. Kusuka kuHlonipho basikhumbuze ukuthi, noma nini lapho uthenga umkhiqizo esitolo noma ku-inthanethi, unelungelo, ngokuvumelana nomthetho we-EU, ukuthola iwaranti yeminyaka emibili ubuncane.

Kulungile, iwaranti kaHonor yiminyaka emibili. Manje ake sithi sinenkinga ngedivayisi yethu ye-Honor. Singaxhumana kanjani neHonor ukusingatha noma iyiphi inkinga ehlobene newaranti?

Ngalokhu, i-Honor inikela ngeHonor Customer Service Center yayo, nge inombolo yocingo yokuxhumana 902012420, etholakala kumakhasimende ohlobo lwe NgoMsombuluko kuya kuLwesihlanu kusukela ngo-10: 00 ekuseni kuya ku-20: 00 ntambama

Futhi ngale nombolo yocingo ongayisebenzisa yazi isimo sokulungiswa kwefoni yakho futhi uthole nokusekelwa kwezobuchwepheshe uma unemibuzo mayelana nefoni yakho noma i-Honor egqokekayo.

Uma kwenzeka sidinga ukusebenzisa isiqinisekiso se-Honor ngoba ukuphela kwethu kwehluleka, Ingabe sithwala izindleko zokuthumela?

IHlonipho isinikeza amathuba amabili: lokho bathumela isithunywa ekhelini lethu ukuthatha ifoni, ngaphandle kwenkokhiso kumakhasimende, noma uma sithanda, singathumela i-terminal ngqo ekhelini elinikezwe kusuka kwinombolo yocingo ye-Honor Service Customer Service.

Namuhla amafoni ethu ayithuluzi elibalulekile osukwini lwethu nosuku. Kubalulekile ukwazi isikhathi esingakanani ngokwesilinganiso izingcingo ze-Honor zikusevisi yakho yokulungisa.

Impendulo yakho ingimangazile. Kusho lokho kuthatha izinsuku ezine ukulungisa ifoni: usuku olulodwa ukuthumela umkhiqizo esikhungweni sokulungisa, amabili ukuze alungiswe nolunye usuku olunye ukubuyisela i-terminal kwikhasimende.

Ngaphezu kwalokho, kusuka ku-After Sales Honor basikhumbuza ukuthi singathatha ifoni ukuyilungisa nganoma yisiphi isikhathi Isikhungo Sesevisi Samakhasimende saseHuawei. Nge-invoyisi yokuthenga bazonikeza insizakalo kunoma yiliphi ikhasimende le-Honor. Njengamanje iHuawei inezikhungo zayo eziyi-10, yize kungeke kuthathe isikhathi eside ukunweba inani leHuawei Customer Service Center. Futhi asikwazi ukukhohlwa izikhungo ezingama-70 zokulungiswa kwemikhiqizo eminingi ezisatshalaliswe ezweni lonke nalapho ungalungisa khona ifoni yakho.

Siyazi ukuthi i-Phone House, uchungechunge olunezitolo ezingaphezu kwezingu-300 ezisatshalaliswe kulo lonke elaseSpain, ikuvumela ukuthi uthathe noma iyiphi ifoni ukulungisa uma nje unamathisela i-invoyisi yokuthenga, noma ngabe awuyithenganga ifoni kuketanga. Singathatha futhi ifoni ye-Honor ukuyilungisa kwi-Phone House, noma ngabe ukuthengwa kuku-inthanethi?

Kusuka kuHonor bayakuqinisekisa lokho yebo, singaya kunoma iyiphi i-Phone House futhi kuzodingeka ukuthi bamukele ifoni yethu, yize isikhathi sokulungisa sizokwanda kakhulu, ngakho-ke kungcono ukucela ukuqoqwa kwetheminali.

Ake sithi sinobunzima obungahlanganisi isiqinisekiso se-Honor, Iyiphi inqubo okufanele uyilandele uma, ngokwesibonelo, isikrini sefoni sephukile?

Kusuka ku-Honor bayasazisa ukuthi uma i-terminal ifika ku-Honor, bahlola ukuthi iwaranti iyawufaka yini umonakalo. Endabeni yesikrini esiphukile, lokho bekungeke kusimboze, INhlonipho inikeza ukwenziwa kwesabelomali esithwala izindleko, yize iklayenti lingahlala likwenqaba ukwenziwa kwalesi sabelomali.

Ngemuva kokuxhumana nethimba langemva kokuthengisa lomkhiqizi wase-Asia, abacacise ukungabaza okuningi umsebenzisi angaba nakho maqondana Ukusebenza kwesiqinisekiso se-Honor, kusobala ukuthi insizakalo yezobuchwepheshe yinhle impela.

Ngokwami ​​iHlonipho uphawu engiluthanda kakhulu. Yonke imikhiqizo yenkampani ephethwe yiHuawei engithole ithuba lokuyizama ishiye ukunambitheka okuhle emlonyeni wami. Ikakhulu ukuzimela kwamadivayisi ayo, avelele ngokuqhathaniswa nabancintisana nabo abaningi kusukela zonke izingcingo emndenini I-Honor ine-autonomy efinyelela usuku nohhafu ngaphandle kwezinkinga eziningi kakhulu, inikeze ukusetshenziswa okubonakalayo kudivayisi.

Ukuphela kwento engingayithola iwaranti ye-Honor iqiniso lokuthi umenzi wenza ukuthi ulahlekelwe iwaranti uma ususa i-terminal ukufaka okuthile I-ROM ngezifiso. Kuyiqiniso ukuthi iningi, uma kungenjalo lonke, abenzi balandela iphethini efanayo: uma uthinta isoftware yedivayisi yami, ulahlekelwa iwaranti. Kepha ngokubheka ukuthi umphakathi we-Android unjani, ngalowo moya wenkululeko oswela amadivayisi we-iOS (umncintiswano omkhulu we-Android emakethe yezingcingo), ngicabanga ukuthi abenzi abakhulu, neHonor ungomunye wabo, kufanele baqale ukucabanga ukushintsha izinto kancane.

Nginesiqiniseko sokuthi umkhiqizi wokuqala omkhulu wokuvumela ama-ROMS wangokwezifiso ukuthi afakwe kumadivayisi abo ngaphandle kokwesaba ukulahlekelwa iwaranti angathola ibutho labathengi. Noma kunjalo, kufanele kuvunyelwe ukuthi isiqinisekiso se-Honor singaphezu kokulungile, nokuthi iqiniso lokuthi akudingeki nokuthi usuke ekhaya uma unenkinga ngocingo lomkhiqizi ukuhlanganisa okufanele ukubheke.

Futhi wena, ucabangani ngeHonor? Ngabe ucabanga ukuthi kukhona noma yimuphi umphetho kusiqinisekiso sokuthi i-Honor inikela kulo lonke uhla lwemikhiqizo? Ngabe kukhona umbuzo ongakaxazululwa kulesi sihloko futhi ongathanda ukuthi ngiwubuze?