Sony Xperia Z3 and Xperia Z3 Compact camera problems

Xperia Z3 problems

Today we talk again about Sony world and its smartphones. Although the company is quite excited about its new Xperia range on the market, that is, with the Xperia Z3 and with the Xperia Z3 Compact, and the criticisms of the terminals are quite positive, it is true that the company is not going through its best moment. In fact, the terrible sales results obtained in the sector have actually made the company have to reinvent its strategies in the world of marketing, and in this case it seems completely inevitable that the transformation will be committed exclusively to the range. high. But that high-end that seemed to be working well among those who opted for it, now gives serious problems in several units.

In fact, it seems that many users have reported on the web that when taking pictures with one of the latest Sony models, a pink spot appears that prevents them from having the desired quality, and for which there would not be on their part no explanation that could be given for a misuse of the device, but it would be an internal error, a sensor failure, or a component in the manufacturing phase. The problem present both the Sony Xperia Z3, and the smaller model, the Sony Xperia Z3 Compact. And below we show you some of the images that give proof of this, and that are protagonists in the network asking the company for explanations.

Xperia Z3 Camera

Certainly, at first glance, and although with a different intensity depending on the image in question, the problem is really serious. With this, the users could not take advantage of what is supposed to be one of the most outstanding features Sony terminals, and those that have also sought to distinguish themselves in the advertising and marketing actions of the competition precisely because of the images obtained with them. If we add to this that Sony can also boast of having its sensors in the cameras of other terminals on the market, the truth is that the matter looks serious.

The problems that have been reported both in the official Sony forum, as in that of XDA Developers, as well as in the Reddit content network, seem to indicate that this defect appears mainly in the central part, when the user takes the image in white, gray and brown backgrounds, which are those that most contrast in the central part of the image with the pink tone of the error. In any case, the alarm should not spread, since if something similar has never happened to you with your Sony Xperia Z3 or with your Sony Xperia Z3 Compact, it is more than likely that it will not happen to you either now. According to the information leaked by those affected, Sony's response would have been that of a manufacturing fault in just one game of its latest smartphone.

Precisely being located in the computer hardware, and be the fault of the company, Sony recommends that all users who experience this issue in photographs taken with their phone go to an authorized dealer and explain it. Although in some cases it will be necessary to send the terminal to the technical service, it seems that in others, as the company has already given the notice, they replace it directly with a new one of the same type as the one presented by the user. At least the answer in this case the problem has been fast and quite effective. Don't you think?


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  1.   Jesus said

    The "device"? Is it so difficult to say "device", "terminal" or "device"?

  2.   Javier M. said

    Hello, I returned it yesterday, a week after using it, after taking many photos at a conference at this week's price. Shooting photos manually, adjusting iso and adjusting white to indoor light, nothing, impossible to adjust. Not even 45% of the photos have been saved, the one that did not turn out fatal with black and white stripes, lost colors or stained with colored dots, destroying the photo.

    You choose a phone for the portability of a good camera and it turns out that it is its main failure. I hope it is just a software issue, in my case clearly the result has been terrible. And a video in normal quality, of three minutes, impossible to reproduce later on the pc, mp4 code error? I can't believe it, camera, software, "epic fail" Sony engineers. Anyway, it will be with this brand again, at the moment they have failed me when I needed a good camera.

  3.   jusseppe said

    Cinema goes to me .. last Sunday I went to see the Spanish Marathon Championship in San Sebastian and I left some wonderful photos and videos… it's a matter of luck… if it is also my second consecutive Sony mobile, previously an Xperia S and It also turned out great ... the Z3 is only 3 weeks old, it is a high quality SmartPhone, fast, well finished and with some very good components ... among them and as the star of the camera ...

  4.   Jonilar Group said

    For me, you have rooted it, and that is why you get that, it was warned that it could happen ...

  5.   Javier M. said

    Well, it has not been rooted, nor did the one in Yoigo's store have it rooted, and there were pink photos, to the delight of all (search in blogs about the pink spots of the Z3, it is very funny except for the owner of the mobile).

    They have proved me right by looking at the photos and taking them themselves, there is no justification for them to come out so bad, full of frames and horizontal bands. I think Sony is wrong, so they release a new one every three months. The Z4 is already announced and the lenses and sensor have been changed to the camera. Will they finally get it? For my part, I will have to check it very thoroughly to be able to trust this brand and its brand new high-end mobile.

  6.   james said

    I bought a sony z3 in the store of 122 with 19 in Bogota on December 3 and the water test did not pass, moisture entered the micro SD slot and Sony does not respond now I am in the process of pqr, how bad. Attention, the model that has failed is standard D6603 BLACK COLOR.

  7.   devektra's fan said

    I go to my well. The battery lasts longer than all my previous smartphones 🙂

    What they say about the error is only a fraction of the devices.

    In joke I would say deactivate the flash 😛

    Seriously in my opinion Sony has good products. And it is that if you take the time to look, you realize that there are technologies that Sony has had for years and sometimes, they are the same for which some companies are succeeding. (see: Dpled [now called triluminus] or oled for example)

    However, the big mistake they have is precisely the marketing.

    And it is something that they have to improve if they want to succeed in international markets. Since unfortunately sometimes the image you sell is worth more than all the ingenuity: eh innovation: that you may have.

    Already finishing although I am new when it comes to Sony. I think I'm excited about what the company has to offer.

    Pd: The USB port would be improved precisely in the next flagship of the company. To avoid problems regarding waterproof ...

  8.   Diana said

    I've been with my sony xperia z3 compact for three days. I just read this news and I went directly to my mobile to check it. I also get the pink photos in the center! How little joy lasted me, with how happy I was….

    1.    Javier said

      Well, put a cover on it and make it an insurance. The touch screen has no protection, it is what you touch. A slight fall and as it has the slightest scratch affects it in such a way that the tactile dithering no longer works, it is incredible. The rest of the phones have a Gorilla-type glass that somehow protects the touch panel, this one does not. I was lucky and I gave it back, taking in the 15 days that yoigo legally gives you, those in the store did not want it (it is the one in Paseo Delicias, Madrid). This mobile has very good specs but it is not well planned in its manufacture. Let's see if they finally hit the z4

  9.   Christopher said

    hi, I need help

    I have an Xperia Z3 and my front camera is reversed

    That is, when taking a photo with the front camera, the photos appear reversed or so on one side

    What do I do? I would be very grateful if you tell me a solution for this problem.

    Thank you!

  10.   Sony said

    My xperia is a couple of months old and up to now it was luxurious, I have the same problem as chistohper, the photos in the vertical camera are jiggled to the side, I need help please !!

  11.   Facundo said

    Mine does not focus from far and it warms up the back part where the camera is. Does anyone know why?

  12.   Andy said

    I have a problem with the camera when I go out at night and with flash the photos come out cloudy because I have the z3 someone can tell me what happens xf.

  13.   Leonel said

    Attention friends I discovered the problem of the pink stain, it turns out that from so much fucking with the cell phone I discovered that it is not the cell phone camera, it is the damn glass of the back cover of the cell phone, you will see that if you remove the cover the camera works very well

  14.   VICTOR said

    Mine is only black, it does not take a photo after updating I did everything I could anyway this is how I restore it flashes someone knows what it could be

  15.   VICTOR said

    I think I will not buy more Sony cell phones I prefer LG Samsung to wawei